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Customer Service Representative

salary $45000.00 per month
location Lagos State
time Full Time
Job Start Date: 27/2/2020
applications 0 Applications

Customer service representatives help businesses develop strong relationships with their clients and customers. Representatives answer customer questions, help resolve problems, process refunds and make suggestions regarding the purchase of additional products and services. Customer service representative positions typically do not require a college degree, but may involve a period of on-the-job training.

Customer service representatives work directly with customers and clients of all kinds of businesses. As the job title suggests, these workers represent their employer in dealings with customers and clients. Typical job responsibilities include:

  • Communicating with clients and customers about their experiences with a product or service
  • Providing advice on purchasing products or services
  • Answering client or customer questions about properly using or accessing a product or service
  • Taking or processing orders for a product or service
  • Listening to customer or client complaints or concerns and working to resolve their issues.


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