Job Number: 2542021
Business: GE Power
Business Segment: PWR-PGS Power Generation Services
About Us: GE is the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
GE Power is a world leader in power generation with deep domain expertise that helps customers deliver electricity from a wide spectrum of fuel sources. We are transforming the electricity industry with the digital power plant, the world’s largest & most efficient gas turbine, full balance of plant solutions and our data-leveraging software. Our innovative technologies and digital offerings help make power and water more affordable, reliable, accessible and sustainable.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Posted Position Title: AuM Growth Leader
Career Level: Experienced
Function: Product Management
Function Segment: Product Management
Location: United Arab Emirates, Nigeria, South Africa
U.S. State, China or Canada Provinces:
City: Johannesburg; Duba;Lagos
Postal Code: 01685
Relocation Assistance: No
Role Summary/Purpose: GE is the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive, and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
Essential Responsibilities: Assets under Management (AuM) is a Power Digital Solutions initiative directly tied to Industrial Internet. It is regarded as a leading indicator to measure the success of Industrial Internet adoption
and is regularly tracked by senior executives and Corporate Executive Council. Since its inception, the AuM initiative has gained tremendous traction and achieved 6X growth, yet where we are at is only the beginning. As the AuM Growth Leader, you will have a significant impact within a true GE startup.
If you want to be part of shaping the Internet of Things (IoT), now is your chance. In this role, you will help bring key GE customers to digital maturity by providing world-class software, analytics, and customer service for their sites. This is a terrific opportunity for anyone looking to leverage a unique mix of sales, technical, and customer service skill sets.
As The AuM Growth Leader, you will own the customer relationship with in your region. Your technology-savvy capacity working directly with customers at all levels to understand their business, technical requirements, and partner with them to ensure customer’s success through consistent experience, successful implementation and long-lasting relationship. You will interact with customers, solving problems and evangelizing the benefits of software and analytics for their plants.
In addition, you will:
Develop practical and innovative ways to identify and meet AuM goals Be responsible for work that is less defined in scope, utilize understanding and experience to execute Power Service initiatives, and have the ability to affect short-term and long-term AuM goals
Own AuM pipeline, costs, service delivery, customer experience, and conversions for assigned region
Develop customer strategies, campaign plans, and leadership in execution, while being responsible to develop and maintain key customer accounts
Manage project coordination during requisition phase, data continuity, and customer communication within your assigned region / customer base
Update and maintain input in the SFDC (Integrate information, resources, and activities within the region)
Support Global Sales Leader/Regional Software Sales as needed in order to complete customer relationship deliverables
Demonstrate accomplishments in meeting project and program goals, while satisfying quality, performance, schedule, and cost requirements
Responsible for customer satisfaction/success of broader power digital solutions Provide Asset Performance Management portal & continued product training to ensure customer are effectively using and reporting usage metrics
Bachelor’s Degree in Engineering or Information Technology
Additional Eligibility Qualifications:
Demonstrated ability to meet goals and objectives
Excellent communication skills, both written and oral
Demonstrated ability to manage, analyze, and interpret data, reports and customer meeting
Experience that would demonstrate service knowledge and understanding of gas turbine, combined-cycle, steam turbine and fossil and industrial assets data, networks, firewalls, historians, databases
Working familiarity with sensor and mesh networks
Insane curiosity for working with and understanding hidden patterns in data sets
Experience in managing cross-functional teams and environments
Experience in working with customers and selling value at all levels in the organization
Experience working with field data and information
Green Belt certified or equivalent quality certification
Strong technical aptitude, including applicable commercial / sales / engineering tools and systems
Strong oral and written communication skills
Strong interpersonal and leadership skills
Understands business objectives and drives specific tasks required to meet the objectives
Understands GE’s products, capabilities, and limitations in sufficient detail to be able to structure solutions that meet customer needs
Learns and understands the business vision while being able to openly and consistently follow it
Provides input to all members of the team accordingly
Displays good interpersonal skills and is accessible and approachable
Anticipates customer needs and works to ensures that they are met
Measures processes and performance through the eyes of GE customers
Communicates messages clearly and concisely
Builds loyalty and commitment