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Head, Revenue Management @ IHS Towers 674 views

Head, Revenue Management – IHS Towers

The individual will manage the entire revenue management & assurance activities.

Personal Profile

The Individual should have strong experience of revenue assurance and demonstrate experience and knowledge of revenue reconciliations plus hands on experience of contract compliances.


  • Liaise with other functional/departmental managers to understand all necessary aspects and needs of development, and to ensure they are fully informed of objectives, purposes and achievements
  • Ensure execution and follow up of sales coordination process in a customer friendly way
  • Develop SLA agreements between revenue assurance department and other departments
  • Brief and report to upper management about revenue and business processes related issues and challenges
  • Conduct frequent field and site visits to direct assessment of the tenancy
  • Attend senior management meetings
  • Ensure the efficiency of all applications like NAV, Intego and other applications or any tool related to revenue assurance
  • Contribute to the achievement of the strategic objectives of the sector through performing own responsibilities and coordinating direct reports performance
  • Set the section’s goals and objectives and ensure the cascading of such to the direct reports’ individual goals
  • Apply individual items of sector policies, procedures and processes and ensure adherence and implementation
  • Ensure the ongoing development of the section’s employees, and guide the activities of direct reports


  • Strong analytical and problem solving skills
  • Practical experience and knowledge of Towers Infrastructure and Tenancy arrangements, alternatively general practical experience in communications industry
  • General understanding of TowerCo business and associated technical knowledge
  • Practical experience of processes documentation and SLAs
  • Demonstrate the processes mapping techniques and skills
  • Presentation skills, and hand on experience on MS Office tools
  • Sound knowledge of internal control environment and internal control framework (COSO)

Professional Qualifications 

  • Master’s in Business Management or Finance, CPA, ACCA
  • Qualification in Revenue Assurance preferred
  • International experience and best practice preferred
  • Contract management qualification preferred
  • A minimum of Eight (8) years of experience in Revenue Assurance or a related field with at least Three (3) years in a manager role (note, RA is the main challenge, so someone coming from a billing/collection background without RA experience may not be considered)
  • Alternatively very senior manager function in a related field might be considered
  • Fluency in English and solid experience in presenting to Senior and Executive Management
Only candidates can apply for this job.
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