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Senior Manager, Information Management 223 views

MTN Nigeria needs Senior Manager, Information Management. See details of the offer below:

Job Description

  • To Establish Information Management Architecture And Systems To Meet The Reporting Needs For All The MTN Business Units And Through The Creation Of A Single Enterprise Data Warehouse Application System.
  • To Provide Overall Direction In The Design, Development, Implementation And Maintenance Of A Large-Scale Data Warehouse, Business Analytics And Business Intelligence Solutions To Meet MTN’s Strategic Information Management And Decision Supporting Systems.
  • To Deliver A Wide Range Of Reporting Requests On A Regular Basis, Within Defined SLAs To The Expected Level Of Accuracy And Quality.
  • To Ensure Delivery Of Required Information From The Data Warehouse, Using Wide Range Of Available Tools, To Requests As And When Required.
  • Engage And Manage Supporting Vendors Effectively To Achieve Optimal Service And Value.
  • Regular Engagement With Key Stakeholders Across The Organization To Ensure Continued Understanding And Reporting Evolution To Support The Evolving Business Needs.
  • Support The Shareholder Return Strategy By Developing And Implementing The Division’s Processes That Are Aligned To Achieving All Elements On The Business Score Card. (I.E. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA Margins, Assure Revenue, CAPEX Returns Management And Net Subscriber Additions).
  • Participate In The Review Of Business Processes (Headcount, Process Optimisation Etc), To Drive Efficiency Gains To Ensure At Least 5% Reduction In Divisional Budget Year-On-Year.
  • Participate In Contract Negotiations To Reduce Cost And Drive MTNN Value Creation Philosophy
  • Provide The Daily, Weekly And Monthly Reporting Accurately And Timely For Effective Revenue Reporting
  • Serve MTNN’s Internal Customers And Provide Solutions To Improve The Customer Experience.
  • Drive An Increase In MTNN’s Net Promoter Score
  • Strategic Partnerships With MTNN Leadership Team To Drive Awareness On Expected Behaviours And Impact On Non-Compliance On Bottom Line Results And Company Image/Reputation.
  • Drive Planned Strategy For The Successful Delivery Of MTN Group And MTNN Transformation Initiatives Focusing On Customer Centricity, Including Perfect 10 Project.
  • Network And Build Solid Relationships With Internal Units And Relevant Third Parties (E.G. Strategic Investors, Technical And Finance Partners, Business Consultants Etc.) And Develop A Close Working Relationship With Relevant Information Sources To Provide An Integrated Service.
  • Partner With MTNN’s Ecosystem Partners To Deliver Business Value.
  • Collaborate With Other Business Units In The Development Of Business Models For Use In MTNN And Develop Measurement Strategies To Support Ongoing Strategy Development And Project Optimization.
  • Oversee The Design, Development, And Implementation Of Efficient And Effective Information Management Solutions To Complex Business Requirements In A Global Environment
  • Define And Develop Enterprise Data Warehouse Applications Based On Business, Technical And System Strategies
  • Develop Solutions To Support Business, Technical And System Strategy
  • Develop Processes And Procedures To Manage The Environment
  • Participate In The Selection & Selection Of Suitable Technologies
  • Manage Contracts With Suppliers/Vendors
  • Ensure That Operational Delivery Of System Outputs Are Met
  • Develop Projects In Line With SDLC Process
  • Ensure Availability And Reliability Of Systems
  • Develop Information Systems Business Continuity Solutions
  • Participate Actively In Various Information Systems Projects, E.G.:
  • Collateral Projects
  • Information Systems Disaster Recovery Project
  • Develop Strategy And Implementation For Enterprise Analytics
  • Strategize On Business Intelligence Needs & Solutions For The Enterprise
  • Develop Risk And Business Management Processes Within Business Intelligence Platforms
  • Recruit Appropriate Staff And Manage Vendor Relationships
  • Define, Execute And Monitor The Business Intelligence Operational Procedures
  • Oversee The Expansion Of Business Intelligence Platforms To Include Future Business Requirements
  • Improve Process & Monitor Compliance To SLAs And KPIs In The Following Areas:
    • IS Support Processes
    • Systems Integration
    • Project Management
    • Business Analysis
    • Application Construction
    • Application Architecture
  • Continuously Seek Self-Professional Development To Sharpen Skills And Capabilities In A Versatile And Evolving Digital Landscape.
  • Coach And Train Team Members To Ensure Understanding Of The Objectives And Goals Of The Department, Awareness Of Set Targets/Requirements And Regularly Review Their Training Needs.
  • Identify Training And Development Needs And Manage Skills Enhancement Programs For The IS Information Management Team To Address Knowledge Gaps And Enrich Knowledge Repository Within The Department.
  • Review The Performance Of Individual Team Members And Complete Appraisals In Accordance With The Employee Performance Appraisal Procedures And Time Schedules.

Job Condition:

Standard Working Condition

Experience & Training Education:

  • Bachelor Of Science Degree In Computer Science Or Any Other Related Discipline.
  • An IT Related Professional Qualification Will Be An Added Advantage

10 Years’ Relevant IT Experience Of Which:

  • Manager Track Record Of 5 Years Or More; With At Least 3 Years In Relevant Sector/ Industry
  • Worked Across Diverse Cultures And Geographies Advantageous
  • Experience Of Big Data Concepts And Related Technologies
  • 5 Years’ Experience In
    • Development And Delivery Of Large Data Warehouses (Using ETL Tools, Business Intelligence Product Suite)
    • Relational Database
  • Major Systems Project With Customized Applications
  • 3 Years Hands-On Technical Project Leadership In The Following:
    • Managing Teams Of 3-8 Developers
    • Managerial Capacity
  • Knowledge Of Conceptual Data Warehouse / Data Mart
  • Exposure To Typical Mobile Telecommunications Applications
  • Knowledge Of Service Management Principles.
  • Implementation And Ongoing Support Of Large Data Warehouses


  • Operating Systems:
    • Unix – Sun Solaris And True64, MS W2000, Linux
    • Application Development And Maintenance Functions:
    • PL/SQL And Standard SQL
    • MIS/EIS/EDW/ BI Development Tools
    • Reporting Infrastructure – Data Modeling
    • ETL Tools
    • ODS Construction And Reporting
    • Metadata Tools
    • User Access Tools – Business Object Preferred
    • EDW Data Modeling Experience: Star Schemas, Relational Modeling, Snowflake Models And Translating Logical Data Models Into Physical Data Marts

Minimum Qualification:

BEng, BSc, BTech Or HND

Only candidates can apply for this job.
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